Frequently
Asked
questions
I'VE FOUND A LOT OF COMPANIES ONLINE. WHAT MAKES YOU DIFFERENT FROM OTHER COMPANIES I'VE BEEN LOOKING AT?
We are a company that has had extensive experience in the industry due to the large volume of events that we have serviced over the last few years. Our young design team is obsessed with making everything look amazing, including our renown studio-like photo quality. Our entire team (or as we like to call them, the SNAP/SNAP fam) is strongly focused on providing the best customer experience possible, and we encourage feedback after each event so that we can keep improving.
You can be confident that you are getting QUALITY and RELIABILITY when you choose SNAP/SNAP.
THE QUALITY OF MY PHOTOS IS IMPORTANT TO ME.
WHAT KIND OF EQUIPMENT DO YOU USE?
We have a few different photo-booths you can choose from, our GLAMBOOTH and OPENBOOTH uses an 18MP Canon DSLR for capturing images, in combination with both Strobe flash and Philips Continuous Lighting to deliver the best quality memories possible.
The GLAMBOOTH takes it to another level by pairing with an Ultra-Large Beauty Dish and a White High Tension Backdrop. If you want the ABSOLUTE best quality for your event, look no further.
Before each event, our technicians spend time meticulously recalibrating the camera and the lighting to achieve the most optimal results for the night.
You will be viewing your session through a beautiful 22inch Full High Definition Touch Screen and your prints will be developed in under 20 seconds via our Industrial Hi-Speed printer after the session has ended. For more information about our equipment, please visit:
HOW LONG DOES IT TAKE TO SET UP?
Our experienced team at SNAP/SNAP do an exceptional job of finding the best Photo Booth location for your venue and setting up the station. However it is not an easy process, and we take great care to make sure it is done properly. The complete setup time is approximately 45 minutes, however our teams generally arrive at the venue even earlier just to be on the safe side. If there is time remaining before the start of your event and our team is finished setting up, don’t be afraid to ask us to give you a hand with cleaning or decorating, we’re happy to help!
OTHER COMPANIES PROVIDE HATS AND FEATHER BOAS.
WHAT TYPES OF PROPS DO YOU INCLUDE?
We supply a selection of speech bubble props which hygienically prepared before each event, so you can guarantee that they are germ free.
We are a environmentally conscious company, and for that reason, we refuse to supply props which which we can't clean because that means they must be disposed at the end of each event. Unlike many smaller companies, we service a large number events on a weekly basis, if we were to use disposable props, there would quickly be a large mountain of plastic and rubber that we would be responsible for.
If you would like specific props tailored to the theme of you are definitely free to bring your own!
MY EVENT IS OUTDOORS.
IS IT POSSIBLE TO HAVE THE PHOTO BOOTH OUTSIDE?
We can service outdoor events if the booth is to remain under covers and there is power available nearby and the cables supplying the power must not present a tripping hazard.
Our Photo Booths are designed to be kept indoors for us to produce the most consistent results. Having a Photo Booth outdoors introduces new variables such as wind and dynamic sun lighting (especially in Adelaide) which can affect the quality of the images and the overall experience.
IT SAYS THAT TECHNICAL SUPPORT IS PROVIDED.
WHAT DOES THAT MEAN?
We provide on-call technical support during the duration of the event. That is, in the rare circumstance that the Photo Booth is not functioning as expected, our team can be called for troubleshooting over the phone as a first resort. If this does not resolve the issue, our team member will return to the venue.
Our machines are designed to be intuitive and easy to use, the step by step instructions are displayed on the screen so you won't have a problem using it!
I THINK I'M READY TO BOOK NOW.
WHAT DO I NEED TO DO NOW?
So you've decided to save yourself some money and to go with a company with a strong focus on customer service. Your next step is to contact us below!
This will allow us to keep a record of all of your details inside our database. Our administration will send you a confirmation after your event is successfully locked in!
From the entire SNAP/SNAP Team, thank you for choosing SNAP/SNAP as your Photo Booth provider for your special event. You can be confident that we will make your event an absolutely unforgettable night and we look forward to working with you really soon!